Shipping & Returns

Shipping

Freight free – Pipe Fittings orders over $100 are freight free.  

                 - Culverts pipe orders over $500 are freight free to transport depot and possibly to site. Confirmed with an adress by  quote or please enquire by phone - 0508 348 846 

Pipe Fittings orders under $100 have a subsidised $9.50 freight charge NZ wide. Prices are excluding GST.

We aim for all products to be sent the same working day and with most centers we aim for delivery within 24 hours of an order been received. With RD addresses, this is very dependent on your rural delivery service and we welcome your recommendation and feedback.

Returns


You may return new, clean and unused items sold by us within 10 days of delivery for a full refund. Please contact us to notify us which items are to be returned. We will email a credit note and despatch required exchange items if required.

Items should be returned quoting the credit note details and in new condition.
We will cover the return shipping costs if the return is a result of our error. Either by arranging a courier pickup or sending a ticket.

Obviously, Items that are dirty or damaged (unsuitable for resale) won’t be refunded. Appreciate your understanding with this – avoid tool and transport damage etc.